HOSPISS LV

Wrongly happy

Inita Silas in conversation with Ilze Neimani-Nespor*

Photo by Ieva Andersone

Author.

Date: 27.04.2022

"I live a full, lush life, I'm a very happy woman," is how Ilze Neimane-Neshpora answered on the podcast a year ago Human resources to the first question, how to get him in front of an audience. And that deep sense of happiness comes not only from her daily spiritual practices and loving family relationships, but most of all from volunteering for a charity organisation Hospiss LV. A foundation whose main goal is to ensure that people die with dignity. Ilze is convinced that death can be beautiful. And we must stop ignoring it, because death is a mirror of life. Being aware of mortality makes us even more aware of life.

I find happiness in myself when I am honest with myself, and that is a brave path. You can be happy if you are wrong according to modern ideas. Why frame yourself like that, why live your whole life according to some ideas? Every breath, every mouthful eaten brings us closer to death, but as long as there is this life of the body, there must be moments of pleasure. The great wisdoms of life, the wise insights of dying people, are that everyone should live according to his own code. The craziest regret is that I have not lived my life the way I have.There is no criticism of the way you live your life, the main thing is that it is YOUR life, not the life dictated by others.

- You said that happiness is having the courage to say Stopif you feel it's not your code. Years ago you said Stop also to my spiritual teacher from Russia at the time, whose teachings you had followed for ten years.

- It was my greatest, deepest spiritual disappointment. I already had the idea of a hospice, but my false spiritual teacher asked, "Why do you need to take care of the dying?" At that moment my eyes were finally opened. I am very rational, with a logical mind, but for ten years I was absolutely Retrieved from. One of the greatest baits is a well-developed intellect - he had one, I was charmed by that - but it is not enough to have intelligence. But intelligence is femininity, empathy, respect, love - we women must not ignore that in ourselves. We have been taught since childhood to fit into the system, but fortunately we have a witch inside us who at one point says: stop, enough! You can shame me, but I will go no further than this!

It was no doubt extremely painful to admit to yourself that for ten years you had been wading through some swamp that had been dressed up in the most sacred names, but the real, intelligent knowledge had nothing to do with it... Of course, it was a deep hole for me, but it was also a very big lesson. I threw away all my notes and started again.

In fact, one of the biggest disappointments in my life is people who are on the path of spiritual development but are not living up to their potential. If you are an authority with a following, do and show something more than just a beautiful body in different poses and travelling. None of my so-called yoga friends are involved in hospice activities, and I have to ask: what exactly are they practising, what kind of spirituality is this? How can you measure how spiritual you are? What are spiritual achievements? What does it show? Diplomas on the wall? Sorry, sitting up straight in the lotus position is not spirituality, neither is scattering pearls of wisdom. How long can you meditate and go to India? I realised at some point - how far can one go with self-improvement? Spiritual growth is not spiritual growth if it is only focused on the self, on self-improvement. At some point this western egoism has to say Stop. I think that the deepest and most important point of all these teachings is to share what you have. If you have and give, you will not have less.

- You continued on this Vedic path, but with a different teacher.

- Ten years ago, together with a false teacher and other seekers of spirituality, we found ourselves in a local man's family in the pilgrim mecca of Nepal. The wife had set a table in the cold room around which we were seated, and the man asked each of us, "Who are you?" At that moment, it seemed like every neuron in my brain was exploding, because it was not a simple question. I listened to my companions tell me how old they were, what business they were in, what they had achieved, but... when it was my turn, tears rolled down my cheeks like beans, I honestly said that I didn't know my name because my soul had no name, that I was an eternal soul on my journey and I felt immensely blessed and grateful to have arrived there. Then everything opened up and clicked so that this old man from Nepal later became my teacher. I have never had such a connection with anyone. I can repeat: it is courage that opens the gates to happiness. It was my courage to be honest. Life offers us opportunities, happiness is not resisting and having the courage to accept what is meant for you.

I think happiness is when you seek and find the secret keys to open the ancient chests that have been inside you since birth. Those codes. You can think of it as a psychic stimulation programme, discovering things that strengthen you on your spiritual path. For example, my mother was never interested in India, but when she was pregnant she read a novel It's very useful (it portrays India as a destination of human quest, where no one can stay the same, - aut.).  We laugh that this is why I am like this. And yet, psychotherapy has only a hundred years of history, this knowledge has not been tested for generations, it's more like... quite militant, egoistic self Therapy. In fact, I have an inner conflict about it, because I also go to a therapist and hack myself up, but I cannot say that it has made me any happier deep down inside. But yoga seminars are also attended by psychotherapists, which shows that they, too, at some point have a desire for this ancient knowledge.

For example, where did we get the philosophy that at 18 you are independent, go away from your family and don't give it another thought because you are overwhelmed with new achievements? It all comes back in a very painful way when we are faced with illness and death. It is sad that we norokam centuries-old traditions, because nowadays it is propagated that you have to develop as an independent being, you have to prove something all the time, you have to be able to do something and you have to overcome yourself on some level. In the past, people lived together, in communities, where they supported each other.

In the East, it's still like that - the only family home packed with the new generations. If you go to a shop in India and it doesn't have the thing you want, the shop assistant will know immediately that your cousin's shop must have it, and you won't rest until you've had a look. Is that happening around here? Because there is not that supportive family, community system. I think that's also why we lose that real, deep sense of happiness, because there is no fundamental security.

Ancestors and their remembrance in general is a very important topic. I have always had an energetic opposition to the Latvian funeral and cemetery culture. I remember: when we were children, we had to go to the cemetery and the first thing we did was look for a rake or a shovel, because something had to be dug or planted, otherwise - what would everyone else think if the cemetery wasn't tended to! This means that even in the cemetery we don't have time to think about where we are and why, because we are so exhausted after what we have done that it is good to sit on a bench for a few minutes and then get out of the car. That is absolutely wrong!

A Nepali teacher visiting me asked where my ancestral memorial was at home. I looked with big eyes, because there is no such thing at home, so we have a cemetery! The teacher reminded me that in doing so we have deprived ourselves of an extremely powerful source of energy where you can plug in your battery like a socket and recharge yourself with inner wisdom, because ancestors are a high level of divinity. Therefore, the ancestors must be honoured, as humans have done for thousands of years. There is something intimate, an inner silence, when you light a candle in your home and think of the ancestors. I remember my ancestors every day and I feel supported since I do it. By performing these rituals, painful knots in the family are also untangled. The loss of rituals (of any kind, national or religious) destroys the deep sense of peace and therefore happiness. Finding that inner foundation is like weaving a solid carpet on which you can stand when life throws a heavy burden. Just like a loom, when you weave cloth, the foundations have to be firm, only then can something be made. The same is true in life.

- You have been on this spiritual path for more than twenty years, you have been to India fourteen times, Nepal six times, Tibet too. You have devoted a lot of your free time to it. What has all this given you?

- Why have people turned to spiritual practices for thousands of years? So that in a crisis (even when you are dying) you can stop the flow of your mind and lock yourself into the sacred state you are in during meditation. I have experienced this when a plane crashed and everyone was screaming, but I went into my sacred space and recited a prayer in peace. Then I was convinced that it was not all in vain. No matter what system or faith you are in, everyone should practice it. In hospitals, I see, for example, a Catholic woman who is happy when one of the volunteers is of her faith and they can recite a prayer together. It is a field of consciousness that she will enter when she dies.

- We have come to the topic of death. Why is it so important to talk about it, and why does society avoid it so much?

- Above all, a person is only truly alive if he is aware of his mortality, because death is like the engine of life. Accepting death gives life its flavour and makes the most of life's opportunities. Awareness of one's own mortality puts one in such an ethical frame. But Latvians have an incomprehensible mysticism and prejudice that when you talk about death, you can invoke something. In fact, it is an inner fear that is unpleasant to face. But if you delve into the subject, you can open it up like a book and discover amazing things and stop being afraid of death. Because death is guaranteed for all of us - shouldn't we be interested in it? That's why we also organise Cafes of Deathwhere anyone can speak freely and share their feelings about death and dying.

Just as our body knows how to be born, because it is a natural process in which nothing such from the outside, our body knows how to die. And that can be beautiful. Just as birth can be beautiful, death can be beautiful. Many authors have described it, and there are countless stories of clinical deaths that show that there is no need to be afraid, There all is well, There everything is safe. One enters a special radiation that is very warming, friendly and accepting. Why not prepare yourself for a conscious and beautiful moment of dying? It is just like giving birth. Knowing that the pain originates in the head, letting go of the pain makes it less unbearable - I found this out myself in my second childbirth. It is the same with death, when the cover of suffering is removed. But we Latvians, krāmējam death on top of suffering, we do not make room for all the beauty that belongs to this process. I really think that dying is a bright and noble moment to express love. Death is warm and wise. Death is to be respected.

- You have just compared giving birth to dying, and there was a moment in your second birth when the idea of a dignified exit - hospice care - was born.

- Yes, every child comes with his own story, Matthijs came with this one, and I respect that a lot. I know that I cannot ignore it. If I have an idea, a vision, then I have to take responsibility to make it happen. Matthias was born in a home birth, for which I prepared seriously, reading books, looking for trustworthy people. And in that sacred moment, looking into the eyes of a newly born child, when you feel that eternity is looking into your eyes, I realised in such an existential peace and depth that this is a similar note to that of dying. Death and childbirth are something very close. Both are the border where life and death meet. And just as when you give birth you are not sick, you allow the baby to enter this world through your body and you can do it at home, so when you die, you are no longer a patient, so you do not have to be in hospital, it is a very personal process, of course with appropriate and supportive staff. I had a team of four at my home birth, and so should the dying person.

A dying person who cannot be helped by medicine does not need to be in hospital, which is why an excellent system - hospice care - has been created and is operating in almost every developed country in the rest of the world to ensure a dignified exit for people of all ages. Mostly oncology patients, and as we know, cancer like younger and younger people with young children... Hospice is not so much a story about old people whose passing is a natural process, although they deserve to spend their last days in a cosy and peaceful environment - either in their own homes or in special hospice hospitals - rather than dying in a hospital corridor, as is often the case.

- We talk so little about such topics, so maybe it's a silly question - who can blame the hospital?

- My teacher died last year. When it happened, my wife was by his side in hospital for a week. As you know, Nepal is one of the lowest ranked developed countries in the world. Please, a mini-hospital where we can be there all the time! It is tragic that people who could and would like to be there at a time like this do not have that opportunity. The hospital system is set up in such a way that there are not even a damn stool to sit on because visitors are not welcome, it is a burden on the system. I can agree with that if there is treatment, but if a relative cannot be present at the death, it is not humane. We are fighting to ensure that, at least in palliative care units, people have the opportunity to live their last days side by side. Because dying is a multi-day process, you can tell when it is coming. What I have learnt from the deaths of more than a hundred people who have passed away - nobody wants to be alone when they die. Loneliness in dying is the craziest. Whether it's spiritual support or a loved one, the most important thing is to have someone there. And hospice can arrange that.

Even a dying person has a choice. But in the process of dying, we are deprived of the freedom to choose. The first freedom is about space - you have to knock on your door. In hospitals, this is not done. It is criminal to put dying people in rooms of five - someone can still squirm out. There you have to eat at a certain time and what they give you. You have no right to choose anything. You cannot choose who you will be with in your last days, or who you will enjoy your favourite food with one last time. I think that is cruel. In a hospice, these freedoms are preserved.

I understand those who have been caring for a dying person for a long time, but at the last moment break down and call an ambulance. It is fear provoked by love, not irresponsibility. Because it seems that the person is in pain, I am not good enough to care for him. Death has a physiology, but people don't know what to do because we don't talk about it, we don't care. But if we had a hospice in our country, a special care team would come (like in obstetrics) and take the person through the process so that they could die in their own home, in their own bed, like most everyone wants.

In an inpatient hospice, each person has their own room and relatives can live next door. The hospice has special beds, systems, oxygen, nurses, doctors and carers. In the kitchen you can bake something to make the house smell nice. You can ask to be pushed outside with a bed to watch the sunset...

That's the beauty of death - when loved ones have support, when they are not burnt out by caring. In a hospice, people do not scream in pain because they are numb, so anxiety is removed, and loved ones have spiritual support, they can really be together: talk, confess, forgive, remember the beautiful moments. Saying goodbye. Do what needs to be done in this process. To say they love one last time. But when you have to deal with all the domestic care, for example when a young man dies and your wife has to take care of him and two small children, it is a burden that takes away the wisdom of death. Hospice brings that wisdom back.

I am happy that more than a hundred people have had a different experience of dying, and that we are moving forward, one small step at a time, to introduce this here. Even though I am not a carer, I am not a medic, I have not been with anyone at the time of death, I am a spokesperson and a fighter against a dumb system, it is still a very deep sense of fulfilment and happiness.

- It sounds so strange - a deep sense of happiness so close to death.

- I'll tell you about the project Wishes Come True and Alexander, who was mint from one hospital to another, knowing there would be no miracles, but the doctors had fallen in love with this man - they suggested we meet. We both sat on a bench in the grounds of Hospital 1, I treated him to a cognac, and I understood why the staff had taken a liking to him, because he was such a decent man who stood up for the rights of nurses. We chatted for hours, because it's very important to let everything out. I found out that, as a keen catfish fisherman, he wanted to experience it again. Of course, I don't understand anything about catching catfish, so I call my friend Uģis, who calls me back in the evening and says: "Ilze, you can't imagine - I called one, then another, a third, what are they up to! Alexander will be catching catfish." Unfortunately, Alexander didn't live to see it. He was divorced and reunited with his family. On Feisbuk I found his son, who did not reply to my messages. I showed him what his son looked like and he asked me to print the photos. On the day that I took him his son's pictures, he died unexpectedly. A clot. Uģis organised Alexander's funeral on a boat with the hospital staff. When the pastor spoke, everyone was crying, I thought we were somewhere have sailed away... It was the most beautiful funeral... (A long pause of silence that I don't want to break.)

It is a story about death, hospice and the people who volunteer for these processes. It cannot be defined or explained, but it is a great blessing and happiness... Although not an easy one. Because happiness is not always easy.

 

*The conversation was published in How to Be Happy. Reprinted with SIA Media House authorisation.

Share:

en_US

Hospiss LV

REG. NR. 40008291781

AS SWEDBANK
HABALV22
LV45HABA0551047755702

AS SEB BANKA
UNLALV2X
LV12UNLA0055001828236 

SIA Hospiss Māja invites caregivers for people in palliative care to join its team. Work at the client's home in Riga and suburbs.

Each carer works with one client, 8 hours per working day.

Job duties:
- provide quality care to the client, working as part of an interdisciplinary team;
- providing personal hygiene and meals for the client;
- to ensure your well-being and enjoyment;
- work with the client's family;
- document the actions taken;
- regularly monitor the client's health and report any changes.

Key requirements:
- understanding palliative and hospice care;
- a desire to help people through your work, empathy and sincerity;
- a sense of responsibility, integrity, decision-making and the ability to act appropriately in critical situations
- knowledge of Latvian;
- Russian language skills will be an advantage;
- interoperable Covid-19 certificate.

We offer:
- pre-employment training
- salary 1089 EUR (gross);
- reimbursement of public transport costs
- health insurance (after probation)
- working in a multidisciplinary team
- regular training and supervision

Please send your CV and a motivation letter marked "Caregiver" to [email protected].
Please be informed that the personal data you provide in your application documents will be processed in the context of this selection.

We will contact the candidates and invite them for interviews.

PRIVACY POLICY

This privacy policy, hereinafter referred to as the Policy, describes how and what personal data is processed by the HOSPISS LV Foundation (hereinafter referred to as the Foundation) on the website hospiss.lv.

This Policy applies to:

  • both in cases where the Foundation is deemed to be the Controller pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter "the Regulation");
  • both in cases where the Foundation is considered a Processor under the Regulation;
  • both in cases where the Foundation is considered a Third Party under the Regulation.
  • if a natural person contributes (monetary donation, food donation, donation of appliances, equipment or objects, volunteer work) or is otherwise associated with the work of the Foundation;
  • If a natural person receives any form of support from the Foundation;
  • if the Foundation processes the personal data of natural persons on the basis of the legal grounds set out in the Regulation.
  1. DEFINITIONS

Processing means any operation or set of operations which is performed upon personal data or upon sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Personal data means any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as his or her name, identification number, location data, online identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

A controller is a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Third party means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

The data subject is any natural person who supports the Foundation or receives support from the Foundation.

  1. APPLICABLE LAW

2.1 Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (27 April 2016);

2.2 Law on Associations and Foundations;

2.3 Law on Public Benefit Organisations;

2.4. laws, regulations and other documents governing taxation and accounting.

  1. GENERAL RULES

3.1 This Policy provides general information on how the Foundation processes personal data. More detailed information on the processing of personal data is provided to individuals in the course of their day-to-day work, in internal documents and in response to written requests from data subjects.

3.2 The Foundation shall ensure the confidentiality of personal data within the framework of the applicable laws and regulations and has implemented appropriate technical and organisational measures to protect personal data from unauthorised access, unlawful processing or disclosure, accidental loss, alteration or destruction.

3.3 Where the Foundation, as the Controller, uses processors (for example, the assistance of a company providing accounting services), the Foundation shall take the necessary measures to ensure that such processors process personal data in accordance with the Foundation's instructions and in compliance with applicable laws and regulations and shall require appropriate security measures to be taken.

3.4 If the Foundation updates this Policy, the current version of the Policy will be published on the Foundation's website hospiss.lv. Historical versions of this Policy will be available from the management of the Foundation. It is the responsibility of each individual to keep abreast of changes made by the Foundation.

3.5 In order to provide the Public with a more complete picture of the activities carried out by the Foundation, the Foundation also processes data collected from the activities carried out.

3.6 When the data subject visits the Foundation's website, his or her data (IP address) may be processed. When clicking on Facebook, Instagram or other links, the providers of the respective website, such as Facebook or Instagram, will initiate the processing of the data subject's data and will access the data subject's data in accordance with their terms and conditions, which we recommend that you consult on the website of the respective provider.

3.7 The Foundation does not carry out profiling of personal data.

  1. CATEGORIES AND EXAMPLES OF POSSIBLE PERSONAL DATA TO BE PROCESSED

No.

Data category

Examples of data types

Some examples of data processing

1.

Personal identification data

Name, surname, personal code

You, your relatives contact the Foundation for support or provide financial or other support to the Foundation, you are enrolled in our Friends Club or any of our other projects / campaigns

2.

Contact details of the person

Home address, telephone number, e-mail address

You sign up to help the Foundation or you ask the Foundation for help by leaving your contact details

3.

Data on activities carried out

 

Type, description, start and end date

You participate in the Foundation's activities or receive support

4.

Photos / video

Digital image of a person, voice recording

You participate in the Foundation's activities or receive support, this is recorded by photo or video

5.

Communication data

Incoming/outgoing communication, phone calls, correspondence, content

You communicate with the Foundation

6.

Settlement details

 

Settlement system account number, bank account number, date, amount, date of payment, purpose of payment

You provide financial support to the Foundation

7.

Performed on social networks

Photos, comments

You comment on the Foundation's activities on social networks

8.

Actions taken on the website

IP address, information about the activities carried out on the website

You are visiting a website

9.

Health data

Information on functional impairments, their severity, diagnosis in exceptional cases, treatment required

You have asked for help, the professionals analyse it before they support you, during the support

10.

Details of authorised persons, legal representatives

Name, surname, personal identification number, basis of representation, contact details

You are represented by another person in cooperation with the Foundation

11.

Volunteer data

Name, surname, contact details

Information needed by the Foundation to ensure transparency of the services required

12.

Donor data

Name, surname, personal identification number, account No Amount donated

You donate money to our projects

13.

Foundation staff data

Name, surname, personal ID, address, account No, phone No, etc.

Information needed by the employer to comply with the statutory requirements regarding the processing of your data as an employee

14.

Other data

Other data

You carry out other activities related to the Foundation's activities

  1. LEGAL BASIS FOR PROCESSING

5.1 The legitimate interests of the Foundation - consistent with the objectives of the Foundation. The Foundation has the right to process personal data to the extent that it is objectively necessary and sufficient to fulfil the purposes for which the Foundation was established.

5.2.Compliance with legal obligations - The Foundation is entitled to process personal data in order to comply with the requirements of regulatory enactments, as well as to respond to legal requests of the state and local government, to provide information on donations received and their use.

5.3 Data Subject Consent - The data subject consents to the collection and processing of personal data for specified purposes. The data subject's consent constitutes his or her free will and independent decision, which may be given at any time, thereby authorising the Foundation to process the personal data for the specified purposes. The data subject's consent is binding on him or her if given in writing, including by email, or by implied consent, for example by being photographed with representatives of the Foundation when receiving support or by sending the Foundation a photograph of himself or herself. The data subject shall have the right to withdraw his or her prior consent at any time through the indicated channels of communication with the Foundation. The notified changes will take effect within three working days. The withdrawal of consent shall not affect the lawfulness of processing based on consent prior to the withdrawal.

5.4 Protection of vital interests - The Foundation is entitled to process personal data in order to protect the vital interests of a natural person, e.g. where the processing is necessary for humanitarian purposes, for monitoring natural and man-made disasters, in particular epidemics and their spread, or in humanitarian emergencies (acts of terrorism, cybercrime, technogenic disasters, etc.).

5.5 Exercise of official authority or public interest - The Foundation is entitled to process data for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Foundation by law. In such cases, the basis for processing personal data is included in the regulatory enactments.

5.6.Conclusion and performance of the contract - in order for the Foundation to conclude and perform a contract with any cooperation partner, the Foundation must collect and process certain personal data that is collected prior to entering into a contract with the Foundation or during the course of a contract that has already been concluded.

  1. PURPOSES OF DATA PROCESSING

The purposes of the processing of the Foundation's data are the same as its founding purposes, which are as follows:

6.1. to create and promote a respectful and unprejudiced understanding of hospice services based on human choice in Latvian society among the general public, state and local government employees, health care and welfare professionals, thereby increasing the capacity of individuals to actively participate in maintaining, improving and promoting their own and their family members' health;

6.2. building, promoting and raising the profile of volunteerism and meaningful assistance among the Latvian population in the field of palliative care and hospice services, including the donation of property, financial resources, time and knowledge without remuneration;

6.3. to support the establishment of new palliative and hospice care providers, as well as the education of their staff, medical and social assistance professionals in palliative and hospice care, which would include the systematic provision of knowledge and skills, in addition to the national education system;

6.4. to identify people in Latvia who are in nursing homes, hospitals and other care institutions and who are in need of palliative or hospice care in order to promote their health and improve the overall physical, mental and social well-being of society;

6.5. to undertake a range of activities with the aim of establishing a new hospice and/or palliative care centre(s) in Latvia;

6.6. to provide any kind of support to those in need;

6.7. provide a range of social services.

The Foundation shall be entitled to process the data for the above purposes as well as for other purposes by providing the data subject with the possibility to opt-out of the processing, unless such opt-out is restricted by any laws or regulations.

  1. DATA SUBJECT RIGHTS

The data subject shall have the right with regard to the processing of his/her data classified as personal data under the applicable laws and regulations. These rights are generally:

7.1 Receive information about the processing of your data in accordance with the requirements of the Regulation;

7.2. to request the rectification of your personal data if it is inadequate, incomplete or incorrect;

7.3. object to the processing of your personal data where the processing is based on legitimate interests;

7.4 Request the erasure of their personal data, for example, if the personal data is processed on the basis of consent and the data subject has withdrawn their consent. This right shall not apply if the personal data whose erasure is requested are also processed on the basis of another legal basis, such as a contract or obligations arising from the relevant laws and regulations, or their retention is required by applicable laws and regulations;

7.5. to restrict the processing of their personal data in accordance with applicable laws and regulations, for example, at the time when the Foundation is assessing whether the data subject has the right to have their data erased;

7.6. to be informed whether the Foundation processes the personal data of the data subject and, if it does, to have access to them;

7.7. to receive their personal data provided by the data subject to the Foundation and processed on the basis of consent and contractual performance in written form or in one of the most commonly used electronic formats and, if possible, to transfer such data to another Foundation (data portability);

7.8. withdraw your consent to the processing of your personal data;

7.9. not be subject to fully automated decision-making, including profiling;

7.10. to lodge complaints regarding the use of personal data with the Data State Inspectorate (www.dvi.gov.lv) if the Data Subject believes that the processing of his/her personal data violates his/her rights and interests in accordance with the applicable laws and regulations;

7.11 The Foundation is obliged to respond to the data subject's request within 30 days of receipt of the request, if necessary by requesting additional information, such as identification data, in order to verify the identity of the data subject without any doubt.

  1. CONTACT

No "remember me" cookies are created or stored when you visit the Foundation's website. Only cookies that ensure the functionality of the website are used.

  1. SHELF LIFE

Personal data will be processed only for as long as is necessary to fulfil the purpose of the processing. The retention period may be justified by the legitimate interests of the Foundation, internal documentation or applicable laws and regulations (e.g. accounting laws, etc.).

  1. WAYS OF OBTAINING PERSONAL DATA

10.1.The Foundation obtains personal data when a natural person:

10.1.1. support the Foundation;

10.1.2. receive support from the Foundation;

10.1.3. ask the Foundation for more information about the Foundation's aims, activities, etc;

10.1.4. participate in the activities of the Foundation;

10.1.5. being photographed or filmed within the framework of the Foundation's activities;

10.1.6. post comments on social networks;

10.2 The Foundation may process personal data received from third parties (e.g. social services, relatives) in accordance with the provisions of the Regulation.

  1. PROTECTION OF PERSONAL DATA

11.1 The Foundation shall ensure, keep under review and improve safeguards to protect personal data against unauthorised access, accidental loss, disclosure or destruction. To ensure this, the Foundation applies modern technology, technical and organisational requirements, including the use of firewalls, intrusion detection, analysis software and even data encryption where necessary.

11.2 The Foundation shall carefully examine all cooperation partners with whom personal data are jointly processed, as well as assess whether the cooperation partners (personal data processors) apply appropriate security measures to ensure that the processing of personal data is carried out in accordance with the Foundation's delegation and the requirements of regulatory enactments.

11.3 The Cooperation Partners are not allowed to process personal data for their own purposes.

11.4 The Foundation shall not be liable for any unauthorised access to and/or loss of personal data that is beyond the control of the Foundation, for example due to the fault and/or negligence of the Client, the Affiliate, a third party or the data subject.

  1. PROCESSING AREA

12.1 Personal Data is generally processed in the European Union/European Economic Area (EU/EEA), however, in some cases it may be transferred to and processed in countries outside the EU/EEA, such as posting on Facebook, Instagram or elsewhere.

12.2 The transfer and processing of personal data outside the EU/EEA may take place where there is a lawful basis for doing so, namely for the performance of a legal obligation, the conclusion or performance of a contract, and appropriate safeguards are in place. Adequate safeguards include, for example:

- There is an agreement in place, including standard clauses or other approved terms of an EU contract, code of conduct, certifications, etc., which have been approved under the General Data Protection Regulation;

- In the non-EU/EEA country where the recipient is located, an adequate level of data protection is ensured in accordance with the EU Commission Decision;

- The recipient is certified under the Privacy Shield (applies to recipients located in the United States).

12.3 Upon request, the data subject may obtain further information on the transfer of personal data to countries outside the EU/EEA.

  1. CONTACT

13.1 The Customer may contact the Foundation in relation to queries, withdrawal of consent, requests, exercise of data subject rights and complaints about the use of personal data.

13.2 The Foundation's contact details are available on the website: www.hospiss.lv, in the Contacts section.